Was very disappointed in the way they handle themselves concerning cancellations. I travel a lot and exclusively use Hampton Hotels. Normally even though some hotels have stricter policies than others they will work with me because how often I stay and the sudden changes that can happen with my schedule. Such was the case here. I called by 8 am of the day of arrival which I admit was against their policy, but as I told them I could see if it were noon or later and asked if they would work with me. This is where I stay every time I'm in town. Even Hilton Honors tried to speak with them and they wouldn't listen. I will not go back here unless they refund this stay. Your loss!
I would have given a 5-star but I was so looking forward to taking a bath upon my arrival and was very dismayed when I walked in the room to find that there was only a nice roomy shower. As usual Hampton Inn is one of the best hotels
Very clean rooms. The staff was very personable and professional. I received a courtesy call a couple of days before my stay to confirm if I needed anything at check-in. I was very pleased with my stay.
Reserved a room here at per diem rate as I had to travel here as part of my work for the federal government. Upon arrival, I was informed that this hampton inn did not honor per diem rate for contractors. At that point I attempted to cancel my reservation so I could find another hotel that would be within the rate, however because I was not informed of the price change until I showed up at the front desk, I could not switch because of their 48 hour cancelation policy.
The service was excellent. The facility was cle an and well maintained. The front desk staff was professional. I will definitely visit again.
Hampton Inn Leesville Ft Polk is a US Lodging based in Leesville, Louisiana. Hampton Inn Leesville Ft Polk is located at 136 Express Blvd, Leesville, LA 71446, USA.
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