I would not hesitate in recommending Hixson Toyota. From pricing to customer service, they are 5 stars!
First off, you can't make an appointment with this dealership. This is the first dealership I've ever encountered that issue. So I get there around 0730 for an oil change, tire rotation/balance and to get nitrogen put in my tires. They took my car back almost immediately, which was great. However, they took 3hrs to perform the above. It does not take 50 minutes to rotate and balance tires. I have done this myself in the past. And it certainly should not take 3hrs for the above mentioned services. And to top it all off hey stripped 2 of my lug nuts that I know of. Haven't checked the rest yet. Had a flat tire literally the next day and went to take it off and sure as heck, 2 lugs stripped and ended up breaking off a stud. Luckily I was only a block away from a Firestone Complete Auto Care. How do ASE certified mechanics strip lugs? That's a rookie mistake! WILL NEVER USE THIS DEALERSHIP AGAIN! I
I recently purchased a 2015 Toyota Sienna from Hixson Toyota. I highly recommend this dealership. Joe worked with me endlessly to make sure I was getting exactly the van I wanted at a great price. We had a trade-in vehicle, which was our down payment. Again, I had shopped around prior and I was very pleased with our trade-in offer. Nick handled the final issues with our sale and he was extremely efficient and personable. Lastly, Wade handled our financing and he was patient in walking me through every detail to make sure I was pleased.
Just bought a a Ford Focus and delt wit Ms. Kevin & Mr. Jim they were absolutely wonderful...
Appointments for service only needed on Saturday? Plan to wait for your car or the shuttle twice on week days.
Very disappointed in my experiences at this dealership and their service department. There seems to be no consideration for appointments and respecting their customers' busy schedules.
Hixson Toyota is a US Car Dealer based in Leesville, Louisiana. Hixson Toyota is located at 11981 Lake Charles Hwy, Leesville, LA 71446, USA.
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